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Everything you sell is defined in the backoffice. This page covers creating items, pricing them, and publishing to your registers. It applies to both restaurant mode and retail mode — only the labels change: in retail mode the backoffice says Products instead of Items, and POS layout instead of Menus & screens. For the difference between the two modes, see modes.

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Where to find it

In the backoffice sidebar, open the Menu & Catalog section (Catalog in retail mode). Two screens matter here:
  • Item library (Products in retail mode): the list of all your items, with their prices. This is where you create and edit items.
  • Menus & screens (POS layout in retail mode): how items are organized into screens and tiles, the way your staff will see them on the register. See POS layout.
A location can run several menus — for example a Lunch menu and a Dinner menu. You create and switch between them directly in Menus & screens, see POS layout.

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Create an item

1

Open Item library

The list shows each item with its base price, its customization if any (modifier groups), and an On menu badge showing how many menu tiles the item is placed on. In restaurant mode, the Preparation stations column shows its destinations and flags Unassigned when needed. The Tax column flags Needs setup until a valid group is assigned. Search filters by item or station name.
2

Click New item

The editor opens as a full page (New product in retail mode).
3

Fill in the details

  • Name: the name shown on the register and on the receipt. - Base price: the item’s starting price. The label says tax incl. or tax excl. depending on your location’s tax setting — see taxes. - Tax group: the tax group applied. When only one active group exists, it is preselected. Configure before publishing keeps an incomplete draft saveable but blocks publishing. A tax-exempt item uses an explicit 0% group. As soon as a group is picked, a preview under the price shows the tax breakdown. - Color: optional. Colors the item’s tile on the register; without a color, the tile stays on the neutral surface. - SKU and Barcode: optional. The barcode can be an EAN/UPC, a supplier code, or an internal code created with the Generate internal button — handy in retail mode for scanning at the register. - In retail mode, you can turn on Variants to sell the product in several versions (sizes, formats…), each with its own price, barcode and stock — see variants. - In restaurant mode, Preparation stations lets you search for and select one or more destinations. An item without an active station cannot be sent.
4

Click Create item

The item is added to your catalog draft. It only appears on the registers after publishing — see below.
In restaurant mode, this page is also where you add modifier groups (size, extras…). See modifiers and combos.

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Edit or delete an item

  • Click a row in the list to reopen the item, or use Edit item in the row’s ⋯ menu. Your changes are only saved when you click Save item.
  • To delete, choose Delete item in the ⋯ menu, then confirm.
Deleting an item also removes all its modifier groups and every menu tile that pointed to it.

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Place items on the menu

An item created in the library is not yet visible on the register: it needs to be placed as a tile on a menu screen. Items without a tile are flagged with an Unused badge in the On menu column — handy for spotting what still needs a home. Organizing screens and tiles happens in Menus & screens, see POS layout.

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Coursing

Restaurant mode only.
Coursing organizes the meal into courses (starters, mains, desserts) that the register sends to the kitchen one after another. On the floor, see coursing. Everything is set in Menu & Catalog → Courses:
1

Turn on coursing

On the right, the Enable coursing switch turns the course mode on across your registers. While it is off, sending to the kitchen fires everything in one go.
2

Define your courses

On an empty menu, Use Starters / Mains / Desserts creates the three classic courses in one click — rename them afterwards if you like. Otherwise add them one by one with Add course. The list order is the firing order: reorder with the arrows, delete with the trash icon, rename by tapping the field. Finish with Save.
3

Give each item a default course

In an item’s editor (Item library), the Default course field sets which course the item lands in automatically when staff add it to an order. Leave it on No course for an item with no course.
4

Publish

Like any catalog change, click Publish all changes to push the configuration to the registers.
The Default course field only appears in the item editor once at least one course is defined.

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Publish to the registers

Your changes (items, prices, screens) are saved automatically into a draft, but the registers see none of it until you publish. In the backoffice’s global header, a badge tells you where you stand:
  • Saved changes ready to publish: your draft contains changes that are not published yet.
  • Changes to save: the current page still contains local edits. Save them before publishing.
  • Up to date: every saved change is already published.
The Publish all changes button remains available from every location page. It publishes the location’s entire draft — including catalog, tax, receipt, and settings changes — not only the page on screen. A confirmation dialog restates that scope. After publishing, open the main register and tap Refresh to download the new configuration. Until that step is completed, the registers continue using the previous version. See the main register. Publishing is refused while an item is marked Needs setup or uses a group without an active rate. The message opens the exact item or group to fix; for several items, it opens the Item library filtered to tax issues.
You can prepare big menu changes at your own pace: until you publish, service on the floor keeps running on the current version. Orders already open keep the prices they were created with in any case.