Skip to main content
The Members page manages who can access your workspace’s backoffice — across all your locations at once. This is where you invite a business partner, an accountant or a multi-site manager. In the organization sidebar, open Members.
Don’t confuse this page with a location’s Staff: the servers and cashiers who use the register with a PIN are managed location by location — see staff and PINs. The Members page only covers backoffice access.

​
Roles

A workspace member holds one of two roles:
  • Owner — full control, including managing other owners. The workspace always keeps at least one owner: the last one can be neither removed nor demoted.
  • Admin — the whole backoffice, but they can neither change an owner nor invite one.
An admin can invite other admins; only an owner can invite an owner.

​
Invite a member

1

Click Invite a member

At the top right of the Members page, click Invite a member.
2

Enter the email and role

Type the person’s email address, pick their role, then click Create invitation.
3

The invitation goes out by email

The person receives an invitation email right away. A window also shows the link: copy it if you would rather share it yourself (message, email…).
The email may land in the spam folder, or the address may hold a typo. If it does, the link shown is the only other way to join the workspace — keep it at hand. The invitation is valid for 48 hours.
The invitee opens the link, then signs up — or signs in — with the email address that received the invitation. With any other address, the invitation is refused.

​
Track pending invitations

Below the member list, the Pending invitations card lists invitations not accepted yet. For each one you can:
  • Copy link — the same link, to share again if needed.
  • Resend — sends the email again and extends the invitation by 48 hours; the link stays the same.
  • Cancel invitation — any link already shared stops working.

​
Change a role or remove a member

The ⋯ menu at the end of each row lets you change a member’s role or remove them. A removed member immediately loses backoffice access. A few guard rails apply: you cannot change your own access, an admin cannot touch an owner, and the last owner is untouchable.

​
Your account

From the menu at the bottom of the sidebar, open Profile to manage your own account: edit your name, change your password and review the devices signed in — with the option to sign out any you don’t recognize.