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In a restaurant you don’t fire everything to the kitchen at once: starters go first, mains when the table is finishing, then desserts. Coursing organizes the check into courses and lets you send each course at the right moment.
Coursing is optional and turned on per location. While it is off, sending fires everything in one go — see taking orders. To turn it on and define your courses, see the menu and items.

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The check grouped by course

When coursing is on, the right panel groups lines by course. Each course has its own header — an order number, its name (for example STARTERS, MAIN COURSE, DESSERTS) and the item count — and its own Send button. An item joins its default course automatically, as set in the backoffice. Items with no course gather at the top, under NO COURSE, and go out first: a drink, or an item whose course has not been set yet, reaches the kitchen straight away instead of waiting until after dessert.
check panel with coursing on — STARTERS / MAIN COURSE headers with their Send button, lines grouped by course

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Sending a course

There are two ways to fire to the kitchen:
1

The main button: Send + the next course

At the bottom of the panel, the large button reads Send followed by the name of the next course to fire — for example Send Starters. Tap it: only that course goes to the kitchen, then the register takes you back to the floor plan if the order is at a table, otherwise to the orders list. The button then shows the next course (Send Main course).
2

A course's own Send button

Each course header has its own Send button. Use it to fire a course out of order — for example to start the desserts early.

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Sending everything at once

Next to the main button, the ▾ caret opens Send all courses: every pending course fires together. Handy for a table in a hurry. The caret only appears when at least two courses are still waiting.
A course that has been sent reads Sent and its lines are locked. You can keep building the later courses in the meantime.
the split button at the bottom — 'Send Starters' with the ▾ caret, and the 'Send all courses' menu open

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Moving a line to another course

An item landed in the wrong course, or you want to move it?
1

Swipe the line to the right

On a pending line, swipe right: the blue Course button appears. Tap it — the line lifts and the MOVE TO COURSE menu opens.Long-pressing the line opens the same menu, if you prefer that gesture.
2

How many? (when the line holds several items)

Two salads on one line and the guest wants only one as a main? Pick 1 before tapping the course: that single unit moves, the other stays where it is. By default the whole line moves.
3

Pick the course

Tap the target course — the line joins that group right away. Tap No course to take it out of any course.

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An item already sent to the kitchen

A line that was already sent does not move: the kitchen received it under its course. The register offers to replace it instead — long-press the sent line, then pick the course. Under the hood the item is voided and entered again in the new course. The kitchen gets a void slip, then the normal ticket for the new course when you send it. The void reason recorded is “Course change”.
If the item became unavailable in the meantime, nothing is voided: the guest keeps the dish they have. Tell the kitchen in person.
An item from a formula already sent cannot be replaced. A formula does not come apart: voiding one of its items voids the whole formula. The register tells you instead of opening the menu. To change the course of a formula item after sending, void the formula and enter it again.

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The “kitchen is waiting” reminder

The register never sends a course on its own. What it does is tell you how long the kitchen has had nothing, as long as a course is still waiting to go. The header of the last course sent reads Sent 14 min ago. Past a first delay that text turns amber, then red. Courses sent before it stay grey: their turn at the pass is over. The same cue shows wherever you look during service:
  • on the floor plan, a mark in the corner of the table. The table’s color still tells you how long it has been seated — two different cues;
  • on the table’s card, on the Sent row;
  • in the orders list, next to the check number — on the iPad and on the phone alike.
The cue only appears when a course is still waiting and something has already been sent. An order nothing has gone out from yet is not late for anything — that is what the table’s color is for.
Both delays are set per location — 12 and 20 minutes by default. See tables and reservations.

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The kitchen ticket

Each course you send prints one kitchen ticket per course, with the course name at the top. The kitchen sees clearly what to prepare, and when. See receipts and printing.
For an item to land in the right course automatically, give it a default course in the backoffice. Otherwise it arrives under NO COURSE, goes out with the first send, and you move it by hand if needed. See the menu and items.