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The Orders tab, at the bottom of the register screen, lists every order in the store — whichever register created it. Your devices stay in sync automatically through the main register, even without internet: an order started on one register can be resumed on another. At the top of the screen, a counter shows how many orders are displayed (“3 open” or “12 closed today”), next to the connection status chip (see Connectivity).
Orders tab, Open filter active, restaurant mode, a few open orders with pending lines (Pending column highlighted)

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Open orders

Tap the Open filter to see orders in progress. An open order can still be changed: add items, send to the kitchen, take payment. In restaurant mode, each row in the table shows:
  • Order # — the order number.
  • Type — dine-in or Takeaway (pill). The filter bar above the table also lets you keep only takeaway orders — see taking an order.
  • Pending — the number of order lines not yet sent to the kitchen. The number is highlighted as soon as at least one line is waiting.
  • Fired — the number of order lines already sent to the kitchen.
  • Subtotal — the subtotal of the order’s items.
  • Age — the time since the last activity on the order (“just now”, “5 min ago”, “2h ago”).
In retail mode there is no kitchen: the Pending and Fired columns are replaced by an Items column, the number of items on the order.
Tap a column header to sort the list, then tap it again to reverse the order. By default, the most recent orders are at the top.

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Resuming an order

1

Open the Orders tab

At the bottom of the screen, tap Orders, then the Open filter.
2

Tap the order

The order opens in the Menu screen (or Catalog in retail mode), ready to be completed.
3

Carry on as usual

Add items, send to the kitchen, or take payment. See Taking orders and Payments.
You can also start an order directly from this list with the New order button.

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Orders closed today

Tap the Closed today filter to see orders finished today. The Closed column shows the closing time, and the Total column the amount actually taken — discounts deducted. It is the amount on the receipt: it matches the total shown when you open the order.
Orders tab, Closed today filter, with one Paid order, one Cancelled order, and one Paid order carrying the refund marker (arrow)
Each order carries a status badge:
  • Paid (green) — every check on the order has been settled. The sale is sealed: the order can no longer be changed.
  • Cancelled (red) — the order was voided before any payment. Its amount is grayed out.
  • A small arrow next to the Paid badge means at least one refund was issued against this order. The badge stays Paid: the original sale does not change. See Refunds.
Tap a closed order to open it: from there you can reprint the receipt, issue an invoice, or start a refund from the Actions tab. See Receipts and printing and Order actions.
“Today” means the business day, not midnight. If your service runs past midnight, the orders taken at 00:30 stay on the same day as those taken at 23:30 — and so do their order numbers, which keep counting instead of starting over at #1. The day changes over at the cutoff hour set in the backoffice (04:00 by default), which is also when the numbering restarts. See Close of day.
The Closed today filter only shows the current business day. To browse history from previous days, head to the backoffice: see Orders.