> ## Documentation Index
> Fetch the complete documentation index at: https://docs.now-os.app/llms.txt
> Use this file to discover all available pages before exploring further.

# The orders list

> Find open orders and orders closed today, understand the statuses, and resume an order in progress.

The **Orders** tab, at the bottom of the register screen, lists every order
in the store — whichever register created it. Your devices stay in sync
automatically through the main register, even without internet: an order
started on one register can be resumed on another.

At the top of the screen, a counter shows how many orders are displayed
("3 open" or "12 closed today"), next to the connection status chip (see
[Connectivity](/en/pos/connectivity)).

## Open orders

Tap the **Open** filter to see orders in progress. An open order can still be
changed: add items, send to the kitchen, take payment.

In restaurant mode, each row in the table shows:

* **Order #** — the order number.
* **Pending** — the number of order lines not yet sent to the kitchen. The
  number is highlighted as soon as at least one line is waiting.
* **Fired** — the number of order lines already sent to the kitchen.
* **Subtotal** — the subtotal of the order's items.
* **Age** — the time since the last activity on the order ("just now",
  "5 min ago", "2h ago").

<Note>
  In retail mode there is no kitchen: the **Pending** and **Fired** columns
  are replaced by an **Items** column, the number of items on the order.
</Note>

Tap a column header to sort the list, then tap it again to reverse the
order. By default, the most recent orders are at the top.

## Resuming an order

<Steps>
  <Step title="Open the Orders tab">
    At the bottom of the screen, tap **Orders**, then the **Open** filter.
  </Step>

  <Step title="Tap the order">
    The order opens in the **Menu** screen (or **Catalog** in retail mode),
    ready to be completed.
  </Step>

  <Step title="Carry on as usual">
    Add items, send to the kitchen, or take payment. See
    [Taking orders](/en/pos/taking-orders) and
    [Payments](/en/pos/payments).
  </Step>
</Steps>

You can also start an order directly from this list with the **New order**
button.

## Orders closed today

Tap the **Closed today** filter to see orders finished today. The **Closed**
column shows the closing time, and the **Total** column the order amount.

Each order carries a status badge:

* **Paid** (green) — every check on the order has been settled. The sale is
  sealed: the order can no longer be changed.
* **Cancelled** (red) — the order was voided before any payment. Its amount
  is grayed out.
* A small arrow next to the **Paid** badge means at least one refund was
  issued against this order. The badge stays **Paid**: the original sale
  does not change. See [Refunds](/en/pos/refunds).

Tap a closed order to open it: from there you can reprint the receipt,
issue an invoice, or start a refund from the **Actions** tab. See
[Receipts and printing](/en/pos/receipts-printing) and
[Order actions](/en/pos/order-actions).

<Note>
  The **Closed today** filter only shows orders closed today. To browse
  history from previous days, head to the backoffice: see
  [Orders](/en/backoffice/orders).
</Note>