> ## Documentation Index
> Fetch the complete documentation index at: https://docs.now-os.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Device settings

> A tour of the More tab: this device's status, preferences, the roster, and help.

The **More** tab, at the bottom of the register, gathers everything that
isn't selling: your account, the device's status, and the store tools. What
you see there depends on your role and on the device. The content is the same
in restaurant mode and retail mode.

* **Everyone** sees the **Account** section (your name and your role) and the
  **Device** section: **This device**, **Printing**, **Preferences**,
  **Language**, **Help & support**. The **Sign out** button, in red, sits at the
  top right of the screen; you are asked to confirm.
* **Managers** also see the **Store** section: **Roster**, **Sales**,
  **Reports**, and **Close of day** — see [Reports](/en/pos/reports) and
  [Close of day](/en/pos/close-of-day).
* **On the main register only**, managers see the **Main register** section:
  **System status**, **Connected devices**, and **Add a device**. All three are
  covered in [The main register](/en/pos/main-register).

The **Language** row carries an **FR / EN** switch: tap the language you want to
change the app's display on this device, without leaving the list. The choice is
kept after a restart.

## This device — this device's status

**More → This device** is the first screen to open when a device is acting
up.

The **Connection** card shows:

* the **CLOUD / NODE / SYNC** indicator and a status sentence;
* **Primary reachable** — **Yes** means the device reaches the main register;
* **Backend reachable** — **Yes** means the store reaches the cloud;
* **Menu stream** and **Orders stream** — the two live update streams.
  **Connected** is the normal state;
* the **Force reconnect** button, which restarts the connections immediately.

To understand the states and know what to do, see
[Connectivity](/en/pos/connectivity).

The **Identity** card shows the device name, model, iOS version, app version,
and device ID — useful details to pass along to support.

## NowOS updates

NowOS automatically checks for app updates, including during service — so the
banner can appear while the register is already open. When a new version is
available:

1. a banner shows the download progress; you can keep using the register as
   normal;
2. once the download finishes, tap **Restart NowOS** when the timing works for
   you;
3. the register resumes on the new version after a few seconds.

The restart is never automatic. NowOS also blocks it while a payment, refund,
operation, or print job is in progress. On the main register, secondary devices
reconnect automatically after the restart.

The banner stays visible on the sign-in screen, before the PIN: a locked
register is often the best moment to take the update, since no order is in
progress.

Open **More → This device → NowOS update** to check manually or restart into an
update that is already downloaded. If you choose **Later**, it will also apply
on a future full app start.

<Note>
  **Restart NowOS** restarts the app only. It does not reboot the iPad.
</Note>

## The cloud, the local network, and devices

These screens only exist on the main register, signed in as a manager, and now
live under **More → System status**: the cloud link and its queues, the
installed menu and roster versions, the local service, and the connected
devices. All of it is described in [The main
register](/en/pos/main-register).

### The Refresh button and "Updates available"

When new content is waiting in the cloud (a republished menu, a new team
member), the register tells you:

* the **Roster** screen shows how fresh the list is, with its **Refresh**
  button;
* the **More** tab shows an **Updates available from cloud** panel.

Tap **Refresh**: the main register pulls the menu and the roster, then fans
them out to every paired device.

## Preferences

**More → Preferences** gathers the settings specific to this device.

### Training mode

**Training mode** turns the register into a complete practice environment:
**everything works, nothing is real**. Perfect for training a new employee —
or rehearsing a close of day — without touching your books. Set it from
**More → Preferences**, on the main register.

To turn it on, the floor must be **settled**: if any orders are still open,
settle or void them first — the register reminds you.

Once it's on, the register switches to **separate practice data** and every
day-to-day gesture becomes rehearsable:

* **take payments, issue refunds and invoices, record cash movements** — every
  gesture really completes, with its own practice numbers, without ever
  touching the real registers or the real day's total;
* **open and close the day** — drawer count and practice Z ticket included:
  the close of day can be rehearsed as many times as needed;
* **tickets really print** — kitchen tickets included — but every document
  carries the **"FORMATION — DOCUMENT SANS VALEUR"** watermark;
* an **amber "TRAINING MODE" banner** stays at the top of the sales screen —
  and even on the lock screen (PIN pad) — so it can never be mistaken for real
  service, and the payment screen turns amber ("Confirm (training)").

Nothing done in training reaches the cloud or shows in the Backoffice. Only
**reservations** stay unavailable during training (they commit real guests):
the floor plan's Reservations panel stays reachable but shows "Reservations
unavailable in training" — real bookings reappear as soon as you exit
training mode.

To **leave** training and switch back to the real register, a **manager code**
is required — and exiting **permanently deletes all the practice data**:
orders, sales, the practice day. Every training session starts fresh.

<Note>
  Training mode is set on the **main register**. Secondary devices also show the
  "TRAINING MODE" banner and join the same practice session; to leave training,
  go back to the main register.
</Note>

## Help & support

The screen offers two things, in this order.

* **NowOS guide** — opens the NowOS documentation in the browser, in the
  interface language.
* **Report a problem** — describe what happened, then tap **Send report**. The
  NowOS team receives your message by email with the register's technical
  state: version, device, connection state, queues, recent errors. Tap **View**
  to read exactly what will be sent.

The report gets a short **reference** (for example `NOW-7F2A`): quote it if you
call support.

<Note>
  The report travels through the main register. If it cannot be reached, the
  screen says so and nothing is sent: try again, or call support if it is
  urgent.
</Note>

* Never include customer names, contact details, or card data. No screenshot is
  sent, and the report carries no amounts.
* **[support@now-os.app](mailto:support@now-os.app)** and the app version are shown at the bottom of the
  screen.
* Tap **Privacy policy** to see which data NowOS processes and how to exercise
  your rights.

For the **Printers** screen, see [Receipts and
printing](/en/pos/receipts-printing).