> ## Documentation Index
> Fetch the complete documentation index at: https://docs.now-os.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Members and invitations

> Invite other admins to your workspace, manage their roles and your own account.

The **Members** page manages who can access your workspace's backoffice —
across all your locations at once. This is where you invite a business
partner, an accountant or a multi-site manager.

In the organization sidebar, open **Members**.

<Note>
  Don't confuse this page with a location's **Staff**: the servers and
  cashiers who use the register with a PIN are managed location by
  location — see [staff and PINs](/en/backoffice/staff). The Members page
  only covers backoffice access.
</Note>

## Roles

A workspace member holds one of two roles:

* **Owner** — full control, including managing other owners. The workspace
  always keeps at least one owner: the last one can be neither removed nor
  demoted.
* **Admin** — the whole backoffice, but they can neither change an owner
  nor invite one.

An admin can invite other admins; only an owner can invite an owner.

## Invite a member

<Steps>
  <Step title="Click Invite a member">
    At the top right of the **Members** page, click **Invite a member**.
  </Step>

  <Step title="Enter the email and role">
    Type the person's email address, pick their role, then click **Create
    invitation**.
  </Step>

  <Step title="The invitation goes out by email">
    The person receives an invitation email right away. A window also shows
    the link: copy it if you would rather share it yourself (message, email…).
  </Step>
</Steps>

<Warning>
  The email may land in the spam folder, or the address may hold a typo. If
  it does, the link shown is the only other way to join the workspace — keep
  it at hand. The invitation is valid for 48 hours.
</Warning>

The invitee opens the link, then signs up — or signs in — **with the email
address that received the invitation**. With any other address, the
invitation is refused.

## Track pending invitations

Below the member list, the **Pending invitations** card lists invitations
not accepted yet. For each one you can:

* **Copy link** — the same link, to share again if needed.
* **Resend** — sends the email again and extends the invitation by 48 hours;
  the link stays the same.
* **Cancel invitation** — any link already shared stops working.

## Change a role or remove a member

The **⋯** menu at the end of each row lets you **change a member's role**
or **remove** them. A removed member immediately loses backoffice access.

A few guard rails apply: you cannot change your own access, an admin cannot
touch an owner, and the last owner is untouchable.

## Your account

From the menu at the bottom of the sidebar, open **Profile** to manage your
own account: edit your name, change your password and review the devices
signed in — with the option to sign out any you don't recognize.